1. Home
  2. Responsible Gaming
Responsible Gaming Policy

At pg 111 Responsible Gaming —
Keep the Fun, Keep the Control

Gaming should be a source of entertainment, not addiction. pg 111 believes it's our responsibility to protect every player's mental and financial wellbeing. That's why we offer a range of tools and guidelines to help you make the right decisions, every time.

Setting Betting Limits
Self-Exclusion Feature
Time Management
24/7 Support
18+ Age Verification
Important Warning Gaming is a form of entertainment. Never bet to recover losses or as a source of income. If you feel you're losing control, contact us today.

Our Responsible Gaming Features

Pg 111 provides multiple practical tools and features to keep you safe.

Setting a Deposit Limit

Set a daily, weekly, or monthly deposit amount. Once a limit is set, lowering it takes effect immediately, while increasing it takes some time to apply — this is part of our player protection policy.

Session Time Limit

Set a limit on how long you play in one session. Once the time is up, pg 111 will automatically alert you and encourage you to take a break.

Cooling-Off Period

Temporarily remove yourself from the platform for anywhere between 24 hours and 6 weeks. During this time, you will not be able to log in to your account.

Self-Exclusion

If you feel you need an extended break, you can self-exclude for anywhere between 6 months and 5 years. Once the decision is made, reversing it is intentionally very difficult.

Loss Limit Control

Set a maximum amount you are willing to lose within a given period. Once that limit is reached, no further bets can be placed.

Round-the-Clock Support

Our support team is available 24/7. Whether it's a gaming concern or personal stress, feel free to reach out anytime.

1 What Is Responsible Gaming and Why It Matters

Responsible Gaming means enjoying gaming as a form of entertainment — never as a livelihood or a way to cope with stress. pg 111 believes that knowing your personal limits and sticking to them is what true responsible gaming looks like.

Online gaming is growing rapidly in Bangladesh — but so is the risk of excessive play. Without the right awareness and tools, gaming can become a source of harm rather than enjoyment. That's why pg 111 has made responsible gaming a core principle from day one.

Keep in Mind Gaming is for entertainment. Every bet carries the risk of a loss. Don't chase losses by placing more bets — it creates a dangerous cycle.

2 Review Your Gaming Habits

Ask yourself a few simple questions and answer them honestly — that's all it takes to know whether your gaming habits are in check. pg 111 believes self-awareness is the first step toward responsible gaming.

Signs of Healthy Gaming Habits

  • You play purely for entertainment, with no pressure to win
  • You can accept losses easily and walk away
  • You stay within your set budget
  • You prioritize family, friends, and work over gaming
  • You can take a break on your own terms whenever needed

Warning Signs — Stop If You Notice These

  • Chasing losses by placing more and more bets
  • Taking on debt or spending savings to fund gaming
  • Hiding your gaming from family or friends
  • Feeling restless or irritable when not gaming
  • Work, sleep, or daily life is being disrupted
  • Using gaming to cope with stress or anxiety
If you notice any of the signs above Contact the pg 111 support team immediately or use the self-exclusion feature. Seeking help is not a weakness — it's the smart thing to do.

3 How to Use Our Safety Tools

Go to Account Settings on pg 111 and find the "Responsible Gaming" section. From there, you can activate the tools listed below. All features are free and available to use at any time.

Step-by-Step Limit Setting

  • Log in to your account and go to the "Settings" section
  • Select the "Responsible Gaming" option
  • Choose your preferred limit type — deposit, loss, or session time
  • Enter the amount and duration, then click the "Confirm" button
  • Lowering a limit takes effect immediately; increasing one requires a 72-hour waiting period

Self-Exclusion Process

To self-exclude, contact our support team directly. The process is intentionally designed to take a little effort, so decisions aren't made impulsively. During your self-exclusion period, no promotional emails will be sent and any attempt to create a new account will be blocked.

Rules During Self-Exclusion While self-exclusion is active, all deposits, withdrawals, and gaming activity will be completely suspended. There is no option to cancel the exclusion during this period.

4 Budget Planning & Financial Protection

Financial control is the most important aspect of responsible gaming. pg 111 always advises — only bet what you can afford to lose without it affecting your everyday life.

  • Set a monthly entertainment budget before you start playing
  • Never exceed your budget — even when a win looks within reach
  • Never bet money set aside for bills, rent, food, or savings
  • Avoid using credit cards or borrowed money for gaming
  • Withdraw your winnings instead of placing them back into bets
Smart Tips Set a fixed amount each month for gaming and treat it as an entertainment expense — just like movies or dining out. Once it's gone, don't top it up.

5 Protection of Minors

Pg 111 strictly prohibits gaming for anyone under 18. We verify age during every new account registration. We also urge parents and guardians to stay informed and vigilant.

  • Keep your device and account passwords out of reach of children
  • Never leave your device unattended without logging out
  • Use parental control software
  • If your child has accessed your account, contact support immediately

6 Support Organizations & Professional Help

Gaming addiction is a mental health condition, and seeking professional help is completely normal. pg 111 always encourages you — if you feel things are getting out of hand, don't wait to get support.

  • National Mental Health Helpline: 16789
  • Kaan Pete Roi (Bangladesh): a local organization offering mental health support
  • Gamblers Anonymous online community
  • Local mental health specialist or counsellor

If you need support through pg 111, our trained team will help connect you with the right resources.

Table of Contents

Check Yourself

1

Do you keep playing beyond your intended time each day?

2

Do you place more bets to try to win back what you've lost?

3

Do you hide your gaming from family?

4

Do you feel restless or irritable when you're not gaming?

5

Gone over your budget while betting?

If you answered "yes" to even one of these, please reach out to our support team.

Quick Access Tools
Deposit Limit

Set your daily, weekly, or monthly deposit amount.

Cooling-Off

Take a short break — anywhere from 24 hours to 6 weeks.

Self-Exclusion

Close your account for a period of 6 months to 5 years.

Support Chat

Our team offers 24/7 support in Bengali.

pg 111's Commitment

We will never encourage addictive behavior

We will ensure the safety of every player

Age 18+ verification will always be enforced

Always here when you need help

Frequently Asked Questions

Answers to common questions about responsible gaming.

Yes, all responsible gaming tools on pg 111 are fully enforced. Once activated, limits are applied automatically by the system — no human intervention is involved, so there is no way to get around them.

No. You can withdraw your balance before self-exclusion takes effect. Once active, only new deposits and gaming will be restricted. When the period ends, you can use your account normally again.

Yes, reducing a deposit limit takes effect immediately. However, increasing a limit requires a 72-hour waiting period — this is intentional, to prevent impulsive decisions driven by emotion.

Start with empathy — listen without judgment. Encourage them to seek professional help. If needed, contact the pg 111 support team — we accept concerns from third parties and will take the necessary steps.

Yes, all responsible gaming tools work equally across both the pg 111 website and mobile platform. Any limit you set on one device applies across all devices.

Use a strong password and never save it on your device. Always log out after playing. Enable parental controls on your device and keep pg 111's two-step verification active.

Safe & Responsible Gaming

Play for Fun, Stay Within Your Limits

Join pg 111 and enjoy world-class gaming — where your safety is always our top priority.

Register for free Log In
বাংলা